SafeArrival App Info

Safe Arrival Phone App Now Available

Dear families,

One of our greatest priorities is ensuring that all students arrive safely at school each day.

Oxford Regional Education Centre will be using a new student attendance system that will reduce the time it takes to verify student attendance, make it easy for you to report your child’s absence and easy for staff to respond to unexplained student absences.

Starting January 16, 2023, please report absences in advance using SafeArrival instead of sending notes or calling/emailing the school.  As of January 16, 2023, staff will be using the SafeArrival notifications to let you know if your student is absent (when you haven’t reported the absence in advance). 

If you have children attending other schools, please continue to report absences using the existing procedures for those schools until they share, they are also moving to SafeArrival.

WHAT IS SAFE ARRIVAL?

SafeArrival is a phone app that allows parents and guardians to notify the school in advance about an upcoming absence or rapidly respond to excuse an absence after the fact. In both situations, parents can send attendance alerts to schools for all of their children and provide a reason for each absence – all in one simple communication.

USING SAFE ARRIVAL

With SafeArrival, you are asked to report your child’s absence in advance using any of these 3 convenient methods:

  1. Using your mobile device, download and install the SchoolMessenger app from the Apple App Store or the Google Play Store (or from the links go.schoolmessenger.ca). The first time you use the app, select Sign Up to create your account. Select Attendance then Report an Absence.
  2. Use the SafeArrival website, go.schoolmessenger.ca. The first time you use the website, select Sign Up to create your account. Select Attendance then Report an Absence.
  3. Call the toll-free number [1-833-578-0533] to report an absence using the automated phone system.

These options are available 24 hours/day, 7 days a week.  Future absences can be reported at any time.

ATTENDANCE NOTIFICATIONS

The automated notification system will contact parents whose child is absent when the absence was not reported in advance.

  • Families will receive a notice 30 minutes after the start of the school day, 9:10am.
  • Families will also receive an attendance message at 5:30 p.m., and have until 10:00 p.m. to submit a reason for their child’s absence.

The automated notification system will attempt to contact parents at multiple contact points until a reason is submitted for the absence. If our system is unable to reach the designated contacts, office staff will follow up.

If you report your child’s absence in advance using the SafeArrival toll-free number, website or mobile app, you will NOT receive these notifications.

Thank you for your patience and cooperation as we implement this new system.

Link for Safe Arrival User Guide

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